We need to be mindful of the impact of COVID-19 on our children and young people, many of whom may have suffered loss and trauma as a result. For all learners a key focus during this period of remote learning needs to be health and wellbeing. It will be essential that remote learning approaches reflect this and we continue to work together across Highland to support our young people, schools, school community, parents & carers.
Further information for Parents / Carers:

We have been made aware that some pupils have experienced issues in terms of watching and accessing YouTube videos on Chromebooks with various error messages appearing instead. It appears that this problem has arisen from Google/YouTube changing their policy on permissions which has required users to re-accept cookies.

This short video talks you through how to resolve this problem and hopefully allows these videos to be watched as planned.


It is worth noting that Highland Pupils are not able to sign into YouTube using their Highland Google Account. This is due to the fact that YouTube has set a recommended age of 18 (13 with parental permission) to have a YouTube account. With an account, users are able to upload their own content, bookmark and favourite video clips and leave comments on other videos.

However, not being able to sign into YouTube does not stop any pupil from watching videos that have been set by teachers-it simply means they cannot access their own YouTube account.